https://wiki.virtualcast.jp/wiki/ 2026-04-24T20:13:13+0900 https://wiki.virtualcast.jp/wiki/ https://wiki.virtualcast.jp/wiki/_media/favicon.ico text/html 2021-06-30T16:17:12+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/basic_broadcast_thumbnail_size?rev=1625037432&do=diff Basics｜I want to know the best format for program information thumbnail The recommended format is JPG or PNG, the file size under 2MB, the aspect ratio of 1:1 and the resolution in 512 * 512. Back to FAQ/Help text/html 2021-06-30T16:18:10+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/basic_cannot_play_correctly?rev=1625037490&do=diff Basics｜VirtualCast started to malfunction If restarting VirtualCast or rebooting your PC won't solve the problem, initialization of data might solve the problem. Right after launching VirtualCast, open the Settings from the gear icon at the upper left corner. Under [General] tab, click on [Delete cache and reset]. text/html 2021-06-30T16:17:32+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/basic_exists_more_documents?rev=1625037452&do=diff Basics｜Are there more detailed documents on VirtualCast? As VirtualCast is being updated frequently, the creation of the documentation tends to fall behind. For detailed information, such as new features, refer to our Wiki. Back to FAQ help text/html 2021-06-30T16:14:49+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/basic_failer_update?rev=1625037289&do=diff Basics｜Update fails Please uninstall VirtualCast from Steam library and install again. Back to FAQ/Help text/html 2021-06-30T16:20:06+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/basic_howto_equip_vive_tracker?rev=1625037606&do=diff Basics｜How should I equip VIVE trackers? After pairing a VIVE tracker, turn the tracker to make the green light point upward. See the image below for the possible placement of the trackers. Back to FAQ help text/html 2021-06-30T16:19:54+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/basic_rule_of_vrm_polygon?rev=1625037594&do=diff Basics｜Is there poly-count limit on VRM? There is no restriction, but the recommended poly-count is 50k. (Triangles) Character namePoly-count (tris)Alicia Solid30842Aieru-tan38783Ai30842Eri14943Rico12056Zombie girl13203TheBoy9990 Back to FAQ help text/html 2021-06-30T16:17:22+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/basic_using_commercial?rev=1625037442&do=diff Basics｜Can I use VirtualCast for commercial puorposes? Does it cost anything? For personal use, you may use VirtualCast for commercial purpose and non-commercial purpose to the extent described in terms of use. For corporate use, please consider the business edition. text/html 2021-06-30T16:14:26+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/basic_using_mac_and_linux?rev=1625037266&do=diff Basics｜Is Mac or Linux supported? No. Currently, VirtualCast supports the latest version of Windows 10 64-bit only. Back to FAQ/Help text/html 2021-06-30T16:14:18+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/basic_without_using_internet?rev=1625037258&do=diff Basics｜Can I use VirtualCast without Internet? No. You need an Internet connection to use VirtualCast. Back to FAQ/Help text/html 2023-02-07T18:58:19+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/basic_without_using_vr?rev=1675763899&do=diff Basics｜Can I use VirtualCast without VR device? You need VR devices to launch VirtualCast in normal mode. See Recommended VR devices for list of supported devices. Back to FAQ help text/html 2021-06-30T16:14:37+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/basic_without_watching_virtualcast?rev=1625037277&do=diff Basics｜Do I need VirtualCast to watch videos? No. You can watch videos streamed from VirutalCast on streaming platforms such as YouTube, so you do not need VirtualCast. Back to FAQ/Help text/html 2021-06-30T16:28:55+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/control_howto_display_vrui?rev=1625038135&do=diff Operation｜How to open the menu Press the menu button on controllers. Back to FAQ help text/html 2021-06-30T16:29:34+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/control_pairing?rev=1625038174&do=diff Operations｜VIVE controllers are not recognized even after powering them on This page is troubleshooting for situations like “VIVE controller is not being recognized after it being turned on.” First, be sure that they really are not recognized text/html 2020-09-30T16:25:11+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/control_tracker?rev=1601450711&do=diff Operations｜VIVE trackers are not recognized even after powering them on This page is troubleshooting for situations like “VIVE Tracker is not being recognized after it being turned on.” Depending on how may trackers you use, the attaching position will change. text/html 2021-06-30T16:38:37+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/live_cannot_broadcasting?rev=1625038717&do=diff Streaming｜Starting a broadcast in the app does not start a stream on the streaming site VirtualCast doesn't have a video streaming feature. Use streaming software like OBS to capture the screen of the app. Back to FAQ help text/html 2021-06-30T16:36:32+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/live_cannot_hear_guest_voice?rev=1625038592&do=diff Streaming｜Cannot hear the voice of the guests Make sure that the guest's audio is not muted. Back to FAQ help text/html 2021-06-30T16:39:32+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/live_cannot_totsu?rev=1625038772&do=diff Join｜Cannot Join Please check the following items: * Is your PC connected to the internet? * Is the Studio ID entered correctly? * Is the destination studio “on air?” If the above items have no problem, it could be the case that you are blocked by the destination studio or the destination studio is full. text/html 2021-06-30T16:36:15+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/live_howto_switching_handycam?rev=1625038575&do=diff Streaming｜How do I switch to handy camera Press the grip button while touching the desired camera. The main camera feed switches consecutively with each grip button press. Back to FAQ help text/html 2021-06-30T16:39:15+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/live_not_to_totsu?rev=1625038755&do=diff Join｜Cannot have other users Join Make sure that the entry is permitted in the settings. Also, make sure that the broadcast is “on air.” Back to FAQ help text/html 2021-06-30T16:39:47+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/live_return_kickout_guest?rev=1625038787&do=diff Join｜Can I recover a visitor added to the NG list? Currently, you cannot recover a user once they are added to the NG list. Back to FAQ help text/html 2021-06-30T16:39:04+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/live_totsu_before_broadcasting?rev=1625038744&do=diff Join｜Can I Join before the studio goes on air? By sharing the Studio ID with other users, you can let others join a studio before it goes on air. Studio ID is created when you have entered into a studio. Back to FAQ help text/html 2021-06-30T16:35:28+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/live_whats_live?rev=1625038528&do=diff Streaming｜What is a broadcast? The term “broadcast” refers to publicizing your studio as a public room. Once your studio is “on-air”, your studio will be listed as an option in the Rooms menu in the ring menu of all users(currently, only users with the same language options can connect with each other). text/html 2021-06-30T16:35:56+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/live_whats_mirror?rev=1625038556&do=diff Streaming｜What is that mirror looking thing in the studio? It is called “Camera Monitor.” It shows the preview of the main camera feed. It is reversed, but the video will be displayed correctly on your desktop. Back to FAQ help text/html 2021-06-30T16:38:15+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/live_whats_studioid?rev=1625038695&do=diff Enter studio｜What's the studio ID? ID to enter the studio where you plan to enter. Studio ID is displayed on the calibration screen. Please tell the person who wants to enter this studio ID. You can enter the studio by entering the studio ID in the text/html 2021-06-30T16:37:56+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/live_whats_totsu?rev=1625038676&do=diff Join｜What is Join? We call the feature to enter into other streamer's studio “Join.” To Join, select a studio you want to Join from the Rooms menu in the ring menu. Additionally, by entering a Studio ID into the “Target Studio ID” text box in the title screen, you can join the room from [Rooms] > [Specified Room]. text/html 2021-06-30T16:30:54+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/studio_buried?rev=1625038254&do=diff Studio｜I'm buried in the ground Change the model from the menu. If this doesn't solve the problem, restart the application or reboot the PC. Back to FAQ help text/html 2021-06-30T16:32:38+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/studio_cannot_capture?rev=1625038358&do=diff Studio｜Cannot use "Capture" or "Video Capture" It might be the case that the file path to the VirtualCast application folder contains double-byte characters. Please try placing the folder under a path without any double-byte characters (Directly under C drive, for instance) and see if it works. text/html 2021-06-30T16:31:29+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/studio_cannot_login_studio?rev=1625038289&do=diff Studio｜Cannot enter into studio from the calibration Make sure both controllers are pared properly and pull the triggers of both controllers at the same time. Back to FAQ help text/html 2021-06-30T16:32:16+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/studio_cannot_mirroring_from_desktop?rev=1625038336&do=diff Studio｜Cannot see my desktop with the Display item You cannot see the desktop screen if your PC doesn't meet the requirement of Desktop Duplication API. For details on Desktop Duplication API, refer to the help in Windows Developer Center. https://docs.microsoft.com/en-us/windows/win32/direct3ddxgi/desktop-dup-api Back to FAQ help text/html 2021-06-30T16:32:08+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/studio_doesnot_display_comment?rev=1625038328&do=diff Studio｜Cannot see the comments Make sure the comment is not turned off in the [System] menu. Please note that VirtualCast may limit the number of comments to be spawned in accordance with the application load. This may result in excessive comments to be not shown. text/html 2021-06-30T16:31:50+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/studio_frame_dropping?rev=1625038310&do=diff Studio｜Frame drops Avatar model Depending on character models present in your studio, frames may drop even with decent VR Ready PC due to a large number of polygons. Please change the model to ones with fewer polygon counts, reduce the number of people in the studio or use a PC with higher text/html 2021-06-30T16:31:14+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/studio_giant?rev=1625038274&do=diff Studio｜My head is stuck on the ground / my view and the menu is so huge that I cannot control Quit VirtualCast and re-configure the room-scale in SteamVR. Then restart VirutalCast again. VirutalCast captures motion with the position of the head. Therefore, this problem may occur when you calibrate or configure the room-scale with extremely low or high HMD position. Configure the room-scale as precise as possible. text/html 2021-06-30T16:34:53+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/studio_modelcollapse?rev=1625038493&do=diff Studio｜Model is not displayed correctly or the model is corrupt When your model is not displayed correctly, the following could be the reason for it. 1. Bone structure in the model data (VRM file) is incorrect Make sure the VRM model data is correctly set up. text/html 2021-06-30T16:33:03+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/studio_modelloadslow?rev=1625038383&do=diff Studio｜Loading of model is so slow There are several possible causes for very slow model loading, other than a slow internet connection. 1. File size When the file size is large, long downloading time is inevitable. If the texture file being used has a resolution of 2048 * 2048 pixel, the file size could around 10 text/html 2021-06-30T16:35:17+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/studio_screen_capture?rev=1625038517&do=diff Studio | Where are the photos and videos taken saved to? Pictures taken with the capture camera, movie capture and the screenshot (press F1 key) will be saved to the directory shown below. This PC > Pictures > VirtualCast > Media Back to FAQ help text/html 2023-02-28T14:39:54+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/trouble_avast?rev=1677562794&do=diff Troubleshooting | If Avast prevents Steam from launching VirtualCast Some anti-virus software (e.g., Avast) may prevent VirtualCast from launching. If this is the case, use the steps shown below as a reference to exempt the VirtualCast install folder from virus check. text/html 2021-06-30T16:42:26+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/trouble_clientdown?rev=1625038946&do=diff Troubleshooting｜VirtualCast fails when using streaming software As VirtualCast itself heavily uses GPU power, using another application that utilizes GPU simultaneously may cause VirtualCast to fail. 1. Change the encoding format of the stream from NVENC (GPU encode) to software encode text/html 2023-02-28T14:41:04+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/trouble_controller_unstable?rev=1677562864&do=diff Troubleshooting | Buttons on the controller don't work or controller is not recognized When the controllers don't work correctly, the following could be the reason for it. 1. Cooperation with SteamVR is not working well Restarting SteamVR might fix the problem. text/html 2023-02-27T18:42:36+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/trouble_enterstudio?rev=1677490956&do=diff Troubleshooting｜I always fail to enter a studio Depending on the network environment, you might fail to connect to the server during the entrance, resulting in a situation where you were always sent to the offline studio or app stopping its response. text/html 2019-09-17T16:08:44+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/trouble_foot_tracker?rev=1568704124&do=diff Troubleshooting｜Character's feet is not aligned with the direction of VIVE Trackers attached to the feet As of now, the direction of the feet may not be recognized correctly when the trackers are attached to the feet in a certain angle. We are working to solve this problem. Until then, please adjust the angle of the trackers according to the pictures below. text/html 2023-10-24T19:12:16+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/trouble_not_start?rev=1698142336&do=diff Troubleshooting｜VirtualCast stucks in a white screen when launching ---------- NOTE: All settings and the state of My studio will be reset to the default state. Delete everything in the following folder and restart VirtualCast. C:\Users\(User Name)\AppData\LocalLow\VirtualCast\VirtualCast text/html 2023-02-10T21:20:09+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/trouble_notrunning?rev=1676031609&do=diff Troubleshooting｜VirtualCast won't launch 1. Anti-virus software prevents the launch Some anti-virus software (e.g., Avast) may prevent VirtualCast from launching. When this happens, there will be no indication of errors. It just doesn't launch** text/html 2021-06-30T16:23:03+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/trouble_sound?rev=1625037783&do=diff Basics｜Microphone is not recognized. Lip sync doesn't work. This page is a troubleshooting for situations like “voice indicator on title screen doesn't respond”, “lip sync doesn't respond when I'm talking” and “other user cannot hear my voice. text/html 2021-02-15T17:29:06+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/trouble_split_screen?rev=1613377746&do=diff Troubleshooting｜The screen of VirtualCast splits into four ---------- If you used the composition tools listed below, you might get unexpected behavior even after uninstalling the tools. How to cope with LIV A virtual tracker information for camera used for split-screen will cause unexpected issues. Go to the Steam folder and open the file below with a text editor, then delete the line that specifies text/html 2019-12-03T12:06:03+0900 Anonymous (anonymous@undisclosed.example.com) https://wiki.virtualcast.jp/wiki/en/tips/faq/use_port?rev=1575342363&do=diff Troubleshooting｜What network ports are being used in VirtualCast? Here is the list of ports used in VirutalCast. * 9001 TCP/UDP * 8001 TCP/UDP * 3001 TCP/UDP * 30400-30499 UDP * 80 TCP * 443 TCP Back to FAQ help