====== Troubleshooting | Buttons on the controller don't work or controller is not recognized ======

When the controllers don't work correctly, the following could be the reason for it.

==== 1. Cooperation with SteamVR is not working well ====
Restarting SteamVR might fix the problem.

==== 2. The firmware on the controller is old ====
Updating the firmware on controllers might fix the problem.

==== 3. The version of Windows is old (especially with WinMR) ====
Updating Windows to the latest version might allow the WinMR controllers to be recognized.\\
If the automatic update doesn't fix the problem, downloading the latest major update from https://www.microsoft.com/en-us/software-download/windows10 might fix the problem.

==== 4. Others ====
With VIVE controllers, refer to
[[ en:tips:faq:control_pairing]] for possible fix to the problem.

[[ en:tips:faq | Back to FAQ help]]