====== Troubleshooting｜VirtualCast fails when using streaming software ======

As VirtualCast itself heavily uses GPU power, using another application that utilizes GPU simultaneously may cause VirtualCast to fail. 

===== 1. Change the encoding format of the stream from NVENC (GPU encode) to software encode =====
Change the encoding of the streaming software to software encode\\
(To be specific, **don't use NVENC** instead use x264)

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===== 2. Avoid running applications that use hardware acceleration simultaneously =====
When you are using Google Chrome, disable hardware acceleration in Google Chrome settings\\
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===== 3. Preserve enough memory.　Set the virtual memory properly =====
It could be due to insufficient memory. We've seen a case where turning on Windows' virtual memory on and setting it properly solved the problem.

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