====== Troubleshooting | If Avast prevents Steam from launching VirtualCast ====== Some anti-virus software (e.g., Avast) may prevent VirtualCast from launching.\\ If this is the case, use the steps shown below as a reference to exempt the VirtualCast install folder from virus check.\\ * The images shown here are for the free version. But it is the same for the premium version as well.\\ Other anti-virus software have similar functionality. Open the Steam library and right-click on VirtualCast to open the Properties page.\\ Open the [LOCAL FILES] tab, and click on [BROWSE LOCAL FILES...]. {{:en:steam:localfile.png?direct&400|}} Click on the address bar of the Explorer and copy the path of the VirtualCast directory. {{:en:steam:appdirectory.png?direct&400|}} Launch Avast from the icon on the desktop or on the taskbar.\\ From the Menu, click on [Settings]. {{:en:steam:avasttop.png?direct&400|}} In the [General] tab, select [Exceptions] from the sub category and click on [ADD EXECPTION]. {{:en:steam:exeptions.png?direct&400|}} Paste the path to the VirtualCast directory and click on [ADD EXEPTION]. {{:en:steam:addexception.png?direct&400|}} When the path is successfully added, it will be shown as below. {{:en:steam:exceptionadded.png?direct&400|}} [[ en:tips:faq | Back to FAQ help]]